Tax Software Guarantees
Maximum Refund Guarantee
If you find another DIY tax preparation software that results in a larger refund (or smaller liability) than that calculated by the H&R Block software, we will reimburse you the purchase price or license fee for that other software. Excludes amounts paid for upgrades, add-ons and support services not required for you to file your return. To qualify, the larger refund or smaller tax liability must not be due to differences in data supplied by you, your choice not to claim a deduction or credit, or positions taken on your return that are contrary to law. To obtain reimbursement, you must provide us with a dated receipt within 60 days of purchase. See the End User License Agreement for full terms and conditions.
100% Accuracy Guarantee
If there is a calculation error in your filed return that is attributable solely to our software, we will reimburse you for any resulting CRA and RQ penalties and interest charges. See the End User License Agreement for full terms and conditions.
If you are required to pay a Federal or provincial government penalty and/or interest solely as a result of a calculation error on a form prepared using the HRB tax software, and not as a result of, among other things, (i) your failure to enter all required information accurately or your misuse of the HRB tax software; (ii) your negligent, willful or fraudulent omission of pertinent information or inclusion of inaccurate information on your tax return; (iii) your misclassification of information on your tax return; or (iv) your failure to file an amended tax return to avoid or reduce your penalty and/or interest after Block announced updates or corrections to the HRB tax software in time for you to file an amended tax return, then Block will pay you in the amount of the federal or provincial government penalty and/or interest paid by you to such federal or provincial government, but only the amount directly attributable to the inaccuracy of the calculations. If you believe such a calculation error occurred, and you have complied with the terms and conditions of this Agreement, you must notify Block as soon as you learn of the error but in no event later than thirty (30) days after the initial penalty and/or interest is assessed. Your written notice must include a copy of your Notice of Assessment (or Notice of Reassessment) from the applicable tax authority, a hardcopy of the applicable tax return, and your tax return files and any other materials and information that Block may reasonably request to evaluate and verify your claim. You authorize Block to obtain and review any data files that may be in Block's possession or control as well as any materials provided by you in order to evaluate and verify your claim. Block is not responsible nor liable for paying any additional tax liability that you may owe other than as expressly stated herein. You are solely responsible and liable for providing assistance and additional information as reasonably requested by Block.