Business Development Manager

Business Development Manager (term position – 13 months)

Calgary, AB (Hybrid)

For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in electronic processing and filing technology to prepare all types of returns, including personal, small business, corporate, farm, trucker, fishing, U.S., rental, and estate. 

Becoming an H&R Block Associate is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and inspire confidence in our clients and communities. We know that the ability to deliver outstanding client service starts with having the best talent on our team, and if you want to be part of our success story then we want to hear from you!

The Opportunity:

The Business Development Manager reports to the Director of Marketing and is responsible for driving business growth by focusing on B2B partnerships for the tax software and retail business. 

The Business Development Manager’s main focus is to identify potential B&B partnerships that can mutually benefit both H&R Block and the partnering organizations by leveraging H&R Block's tax software and retail services, developing customized solutions for these organizations, providing them with valuable tax services and benefits for their employees. This involves regular communication with partners, identifying opportunities for upselling and cross-selling, and providing exceptional customer service. 

By successfully establishing partnerships with reputable organizations, this role enhance the H&R Block’s reputation and credibility in the market and helps the company to achieve its strategic objectives, such as market expansion, revenue growth, and increased market share.

This position is based in Calgary and offers a hybrid work schedule, with 3 days per week in-office.

Key Areas of Responsibility:

• Utilize existing networks and conduct independent research to identify and develop new business opportunities, creating a pipeline for lead management and expanding the range of offerings for our customers.

• Identify and pursue sales opportunities aligned with the objectives outlined in the Annual Sales & Marketing Plan.

• Proactively explore potential areas for collaboration with partners, developing proposals and effectively upselling these new collaboration opportunities.

• Exhibit strong objection management skills, stay informed about competitors, influence stakeholders, and effectively communicate and showcase the value of H&R Block's services and products.

• Provide regular reports to internal stakeholders on partner status, including updates on product integrations, engagement with H&R Block products, and key revenue metrics driven by partnerships.

• Maintain a monthly dashboard and metrics to measure the success of partnerships.

• Demonstrate a high level of sales activity and track record in identifying, managing, and closing key account opportunities.

• Support and guide District Managers who serve as a seasonal sales team.

Key Qualifications:

• Bachelor’s degree in Business or Commerce and 3-5 years B2B experience as a Business Development Manager or a combination of education and experience.

• Demonstrated success in driving business growth, securing partnerships, and achieving revenue targets.

• Comprehensive understanding of the retail industry.

• Significant experience in retail and/or customer service industries. 

• Ability to analyze market trends, identify new opportunities, and develop effective business development strategies.

• Proven ability to effectively sell and negotiate with stakeholders.

• Exceptional interpersonal skills to build and maintain strong relationships with clients, partners, and internal stakeholders.

• Excellent verbal and written communication skills.

• Exhibit an empathetic approach and a strong ability to comprehend clients' perspectives.

• Proven selling and negotiation skills.

• Exceptional group presentation skills and fluency with MS PowerPoint, Excel, and Word.

Do you have a passion for Marketing, along with the skills and qualifications required for this GREAT opportunity?

If so, we invite you to send your resume to employment.opportunities@hrblock.ca, including the position title in the subject line. 

We encourage all interested individuals to apply. Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer. Proof of legal authorization to work in Canada will be required as part of the recruitment process. Only those candidates selected for an interview will be contacted.

H&R Block fosters a workplace in which individual differences are recognized, appreciated, and respected. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.