In office support.
Get the answers you need. We have more than 900 locations across the country with Tax Experts ready and able to help. Just give us a call or drop by one of our offices.
Check out the top 3 things clients are inquiring about right now.
I’d like to file my taxes, but I haven’t received all my slips yet, what should I do?
If you haven’t received all your slips yet, you can visit one of our offices (and with your consent) one of our Tax Experts can get your information from the Canada Revenue Agency.
I have moved since filing my taxes last year, do I need to update my information with CRA?
If you’ve moved since last tax season, you’ll need to update your address with the Canada Revenue Agency (CRA). Please contact the CRA with your new information prior to coming in to file your taxes. Afterwards, one of our Tax Experts will update the address on your file at tax time. Note: If you haven’t changed your address through the CRA, we may be unable to NETFILE your return as the information that the CRA has on file and the updated information we have on file won’t match.
What information is required to receive my Refer a Friend e-transfer?
• Name of person(s) referred • Email of person(s) referred • Phone number of person(s) referred • Receipt # of person(s) referred • Date referred/visited office