Tax Help & Support.

Our website has an office locator (found in the top right corner of the navigation bar) where you may search for the nearest office to you.

Our website has an office locator where you may search for the nearest office to you or search for a specific location. From here you’ll find open office hours for each of our locations.

Our website has an office locator where you may search for the closest office to you. From here you’ll find open office hours, phone number, and the option to book and appointment. Appointments can be made online or over the phone. You may also drop-off your taxes during office hours and a Tax Expert will prepare and file your return (no appointment needed). Visit this page for more information about our drop-off service.

If an H&R Block Tax Expert has already prepared and filed your return, please contact the office location you filed your taxes with. If you have not yet visited an office but have general tax questions prior to filing your return, you can contact the office nearest to you for assistance.

If you’ve received an NOR or an NOA, please contact the office you filed your taxes with, and they’ll be happy to assist you.

Trillium benefits are paid out on the 10^th of each month. If the 10^th falls on a weekend or stat holiday, your benefit will be paid on the last working day before the 10^th.

If you need to reach the Canada Revenue agency, you can call 1-800-959-8281 for any inquiries regarding your tax filing.

If you haven’t received all your slips yet, you can visit one of our offices (and with your consent) one of our Tax Experts can get your information from the Canada Revenue Agency.

Did you know we offer a Drop-off service? Simply gather all your documents and drop them off at the H&R Block location nearest to you during office hours. Afterwards, a Tax Expert will contact you for a quick follow up. Once complete, come back to pick up your documents. Visit this page to learn more.

Fees are calculated by the Federal Government of Canada. For more information about Instant Refund, visit this page and use our Tax Refund Calculator to see how affordable an Instant Refund can be.

If you’re unsure what slips to bring into our offices when filing your taxes, check out our handy tax checklist.

At H&R Block we know each tax situation is unique. We’ll conduct a quick interview and give a personalized quote based on your tax situation. You’ll know exactly what you’re going to pay before we begin preparing and filing your return. No surprises. No hidden fees.*

If you’ve moved since last tax season, you’ll need to update your address with the Canada Revenue Agency (CRA). Please contact the CRA with your new information prior to coming in to file your taxes. Afterwards, one of our Tax Experts will update the address on your file at tax time. Note: If you haven’t changed your address through the CRA, we may be unable to NETFILE your return as the information that the CRA has on file and the updated information we have on file won’t match.

The Canada Revenue Agency (CRA) has announced that claims for the Eligible Educator School Supply Tax Credit won’t be processed until the following legislation has been enabled - “Bill C-8: Economic and Fiscal Update Implementation Act, 2021”. The CRA hasn’t indicated how long it would likely take for it to be passed.

Clients who are filing with this credit have 2 options:

1) We can file your tax return with the credit in place, however, the Canada Revenue Agency will put your return on hold until Bill C-8 has passed.

2) We can file your Tax Return without applying the credit, and once the Bill C-8 passes, we can help you with filing an adjustment at that time for the credit.