All Tax Scenarios

AgriStability, AgrInvest, bankruptcy, multi-jurisdiction, spouse living in different provinces, deceased taxpayer, corporate, and trust returns not supported.

Auto-Fill my return

Pre-populate your tax return by downloading your slips and other tax data directly from your CRA My account or Revenu Québec My account. You must have an active CRA My account or Revenu Québec My account to use this feature. This feature is only available in returns for which it is purchased for.

Tax Tips

Prior to filing your return, you will be presented with a list of personalized ideas, information or suggestions that may be relevant to your tax situation, based on the information you input while using the HRB Tax Software. These tips are based on rules and regulations communicated by the Canada Revenue Agency (CRA) and Revenu Quebec in connection with the filing of personal tax returns for the relevant tax year, and are based on the information you’ve entered into the HRB Tax Software. It is up to you to determine if the information provided is relevant to or will benefit your specific tax situation, and whether to update your tax return prior to filing. Tax Tips are generated automatically, and are not individualized tax advice; they are only intended as ideas for a user. H&R Block assumes no liability for, and will not be responsible for any incorrect or inaccurate filings based upon Tax Tips.

The feature is exclusively valid for the tax year when you purchase it and available in returns for which it is purchased for.

Tax Review

Download and view a complete PDF of your tax return, including all government forms and schedules, before you file. This feature is only available in returns for which it is purchased for.

Refund Review

Access a visual representation of your tax refund, to understand where you are now, and how you can make plans to improve your future. This feature is only available in returns for which it is purchased for.

Audit Protection

If you are audited or reassessed by a Canadian taxing authority, an H&R Block tax pro will review your tax return, help you prepare any required adjustments, and help you prepare correspondence to be provided to the taxing authority, as applicable to your personal situation. You understand and agree that the H&R Block tax pro will not represent you, provide legal advice, or help develop a defense strategy.

The Audit Protection Service will be available in the following situations:

  • you have received notification that your tax return is under pre-assessment review, under processing review or being reviewed under the matching or special assessment program;
  • amounts on your notice of assessment do not correspond to what you filed;
  • your tax return has been reassessed; or
  • your tax return is being audited.

H&R Block may use a variety of methods (e.g., in-product, Internet, email and phone) to provide technical support and customer service in connection with the Service. You might be required to fill out and sign a T1013 form for H&R Block to be able to communicate with CRA on your behalf or a MR-69 form for Revenu Québec. To redeem the Service you will be required to provide a proof of purchase. You will also be required to provide to H&R Block a copy of the letter or other communication you received from the taxing authority, a copy of your Notice of Assessment or Notice of Reassessment, as the case may be, and access to all necessary supporting tax documentation. You also consent to an authorized H&R Block representative retrieving and reviewing an electronic copy of the tax return in question.

The Service is exclusively valid for the tax year for which you purchased it and expires one year from the date of purchase. The Service covers any issues or questions that are raised by taxing authorities during the coverage period regarding your tax return. You may purchase an additional coverage period beyond the expiry date. Except as may otherwise be expressly stated, H&R Block will not provide a refund for the Service if not redeemed prior to expiry.

This service is only available for returns for which it is purchased for. Pricing varies based on when the service is purchased.

Chat Support

Use our chat feature to reach one of our technical support team members during tax season. Chat is available Monday to Friday 9:00 am to 11:00 pm EST. Saturday and Sunday 10:00 am to 7:00 pm EST. This feature is only available in returns for which it is purchased for.

Phone Support

Get access to priority phone number to reach one of our technical support team members during tax season. Technical support is available Monday to Friday 9:00 am to 11:00 pm EST. Saturday and Sunday 10:00 am to 7:00 pm EST. This feature is only available in returns for which it is purchased for.

Return Storage

A copy of the data in your tax return will be stored electronically by H&R Block for seven years, from the date of filing. At your request, it will be retrieved in PDF or other format (at Block’s discretion). You may request a copy of your tax return data at any time during the storage period by calling 1-800-HRBLOCK (1-800-472-5625). Block may, in its sole discretion, require a signed authorization form to validate the request in order to ensure your information protected. This feature is only available in returns for which it is purchased for.

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