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COVID-19 update: Prioritizing our client's and associate's health

Update: April 15, 2020

Today, we’re launching a new service where you can have a Tax Expert file your personal taxes for you, without having to leave home. Our new service allows you to have the same in-office experience, with your safety in mind.

Here’s how:

1. Contact your Tax Expert from last year to get a unique link to upload your tax documents or visit hrblock.ca to contact one of our Tax Experts;

2. Upload your tax documents;

3. Complete an over-the-phone interview with a Tax Expert and receive a price quote for your return;

4. Review your final return once your Tax Expert has finished preparing it;

5. Sign your return electronically and provide payment.

Click here to learn more.

Drop-Off your Taxes
We’re here to help you get the refund and tax credits you need. We continue to offer Drop-Off services at all our offices – redesigned to keep you safe. Forms are available at our office or can be downloaded and filled out in advance.

Click here to download forms.

A reminder that the new CRA tax deadline is now Monday June 1, 2020. Visit our blog for more details.

Thank you for your continued business during this time.
Peter Bruno
President, H&R Block Canada

Update: March 19, 2020

COVID-19: Changes to our in-office experience
We’re in an unprecedented time and the safety of our clients, our associates, and our communities are more important than ever before. On Wednesday March 18th, Canada Revenue Agency (CRA) and Revenu Quebec (RQ) extended the tax deadline to June 1, 2020, which is welcome news for those who are adjusting to their new situations.

Our H&R Block associates are working tirelessly to make sure clients get their refund, while also getting access to government benefits and credits. As many other businesses, we are taking measures to help flatten the curve and practice social distancing, while continuing to serve you.

Drop-Off Only: Taxes can only be dropped off at offices as of Friday March 20th
We made the decision to move to a secure, Drop-Off model across Canada effective Friday, March 20. This is to support the safety of our associates and clients by enforcing social distancing in our offices. If you typically meet with one of our Tax Experts to prepare your return, now you will simply bring your documents to our office and our Tax Experts will prepare your return without you having to wait. The Tax Expert will call you with any questions to complete your return. You can also pre-fill out the Drop-Off forms here. We are doing our best to minimize any disruption while protecting your safety which remains a priority for us.

Do-It-Yourself with our Tax Software

If you would like to prepare your own return, we offer online tax software. Bottom line is: we’re here to help and there are many ways we can get you the refund you really need at this time.

As this situation changes day-by-day, hour-by-hour, we will continue to evaluate how we can best help people get their refund, while we try to keep everyone safe.

Thank you for being a client of H&R Block. We appreciate your understanding and support as we do our best to navigate through this pandemic.

Peter Bruno
President, H&R Block Canada