H&R Block Canada, a leader in the tax preparation industry, is looking for a Functional Analyst (FA) to join its dynamic Information Technology team.  This position will be located at our Corporate Headquarters in Calgary, Alberta.

The Opportunity:

Reporting to the Customer Care Centre Manager, the Functional Analyst will be responsible for the functional support of one of H&R Block’s Tax Softwares:  modules, user and office setup, patching, configuration and Tier 3 end user support.  A key skill will also be the ability to map end user requirements and work with the appropriate technical groups on resolution.  H&R Block will provide application training to the candidate.

Key Areas of Responsibility:

 

Key Qualifications:

 

If you meet the skills and qualifications required for this great opportunity, and are truly passionate about leading technical business initiatives, we invite you to send your cover letter stating compensation expectations along with your resume to employment.opportunities@hrblock.ca.   

Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer. Only those candidates selected for interview will be contacted. H&R Block Canada welcomes and encourages applications from people from all backgrounds, including people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.